Job Title: Clinical Program Consultant, Virtual Care Management – VCM
Hourly Pay Range: $38 – $45 per hour
Location: Remote
Job Type: Part-Time, Independent Contractor
Schedule: 星期一 – 星期五, 20 – 29 hours per week. Schedules are subject to change based on operational needs.
About CRMS by DocGo:
Cardiac RMS by DocGo is an innovator in digital health and remote care services with a focus on providing the most accurate, economical, and clinically relevant remote monitoring and patient management programs in the industry. Cardiac RMS is an award-winning, Medicare-approved Independent Diagnostic Testing Facility (IDTF), which provides Cardiac Implanted Electronic Device (CIED) monitoring for partner clinics. In addition, Cardiac RMS by DocGo is a provider of Virtual Care Management Services using a proven platform that connects patients, providers, and the broader healthcare team. Cardiac RMS by DocGo utilizes industry-leading, cloud-based software systems for the provision of services. The management and clinical team members have years of experience in the industry and maintain the highest levels of certifications and expertise.
职位概述：
The Clinical Program Consultant, Virtual Care Management (VCM), will serve as the organization’s subject matter expert in virtual care program design, implementation, and optimization. This role is responsible for advancing best practices, workflows, and performance measurement strategies across key virtual care programs, including Principal Care Management (PCM), Chronic Care Management (CCM), Transitional Care Management (TCM), and Remote Patient Monitoring (RPM).
This individual will play a critical role in ensuring program excellence, scalability, compliance, and measurable outcomes. The Advisor will partner closely with VCM leadership to mentor and support management and staff while driving continuous improvement across all virtual care services.
职责
Program Development & Optimization
- Lead the design, refinement, and scaling of virtual care management programs (PCM, CCM, TCM, RPM)
- Establish and standardize best practices, workflows, and operating procedures
- Ensure programs align with regulatory requirements, payer guidelines, and industry standards
- Identify opportunities for innovation and continuous improvement across all VCM services
Performance Measurement & Effectiveness
- Define key performance indicators (KPIs) and success metrics for all VCM programs
- Develop frameworks for measuring clinical outcomes, patient engagement, and operational efficiency
- Analyze program data to drive performance improvements and inform strategic decisions
- Partner with leadership to report on program effectiveness and ROI
Subject Matter Expertise
- Serve as the internal expert on virtual care management programs, including billing, compliance, and operational best practices
- Stay current with industry trends, CMS guidelines, and evolving care models
- Provide guidance on program expansion, payer strategies, and service offerings
Training & Mentorship
- Train and mentor VCM management and frontline staff on program protocols and best practices
- Support onboarding and ongoing education initiatives
- Promote a culture of excellence, accountability, and continuous learning
资格：
Required:
- Significant experience in virtual care management programs (PCM, CCM, TCM, RPM)
- Demonstrated success in program development, implementation, and optimization
- Strong understanding of CMS guidelines, billing requirements, and compliance considerations
- Experience developing workflows, SOPs, and performance metrics
- Proven ability to analyze data and drive operational improvements
- Experience training, mentoring, or advising care management teams
Preferred:
- Clinical background (RN, NP, or similar) or equivalent healthcare leadership experience
- Experience in value-based care models
- Familiarity with digital health platforms and remote care technologies
Key Competencies:
- Strategic thinking and program design
- Operational excellence and process improvement
- Data-driven decision making
- Coaching, mentorship, and influence without authority
- Strong communication and cross-functional collaboration
EEO/AAP 声明： DocGo 是一个机会均等的雇主。我们承认并尊重所有人的基本价值和尊严。我们承诺营造并维护一个尊重不同传统、遗产和经验的环境。 DocGo 是一个平等就业机会和积极行动的雇主。我们不因种族、宗教、肤色、国籍、性别（包括怀孕、分娩或相关医疗状况）、性取向、性别认同、性别表达、年龄、受保护的退伍军人身份、残疾人身份或其他适用的受法律保护的特征而进行歧视。
上述职位说明并非旨在详细描述可能分配的大量任务，而是为了让申请人大致了解该职位的职责和期望。 随着业务需求性质的变化，该职位的基本职能也会发生变化。
