Title: Associate Manager, Training and Education
Employment Type: Full-Time, salary exempt
Annual Salary: $70,000 – $85,000
Work Location: Bensalem, PA
Availability: Lunes – Viernes, 0800-1700 – Daily hours could change based on operational needs. Occasional weekend availability for trainings/coaching/classes
Full-Time Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, Weekly pay, PTO & 401k
About Ambulnz by DocGo:
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.
Responsabilidades:
- Plans and coordinates all emergency medical services training programs for all levels of care
- Oversees the Field Training Officer Program: provides initial FTO training; coordinates FTO program for newest providers; and identifies remedial training for current providers, as required.
- Conducts research/development and training on the use of medical equipment that are currently in use or that will be placed in use, such as, but not limited to suction machines, oxygen delivery systems, backboards, fracture kits, obstetrical kits, intravenous kits, airway equipment, and monitor/defibrillator.
- Trains personnel in determining the differential diagnosis of injuries and illnesses, basic procedures for extraction, development of treatment plans, and documentation.
- Plans and delivers training on procedures for verbal and written reports and records on the observation and care of patients at the emergency scene in transit to the hospital.
- Ride alongside field personnel to evaluate crews on their medical skills and procedures on an as needed basis
- Assists in developing the budget by recommending supplies, materials, and training opportunities, to include additional hours to add to payroll for purposes of personnel attending in service training while off duty
- Attend meetings and prepare reports as requested
- Ensures that EMT, Paramedics, and Emergency Medical Dispatchers are maintaining certifications, licenses, accreditations and are performing required patient care benchmark skills.
- Researches new equipment and develops skills for continued emergency medical service (E.M.S.).
- Coordinates orientation sessions for new hire field employees
- Completes annual competency work with field staff as required
- Coordinates FTO ride along schedules in conjunction with the Scheduling Coordinator
- Establishes and maintains documents relative to training, information guides, and procedures affecting the division's activities in the E.M.S. program.
- Assists in development of CQI Indicators and conducting CQI inquiries on field incidents
- Develops lesson plans using standardized software programs and conducts multiple repetitive EMS courses during a training cycle.
- Provides EMS shift coverage, vacation, and temporary relief as required.
- Provides other duties in support of the operation as required.
Cualificaciones requeridas:
- 3+ years of experience working in training & education
- Unrestricted certification/license from state of residence, eligible for reciprocity to PA, NJ, and DE
- PA EMS Instructor, DE EMS Instructor, and NJ CEU Instructor or ability to obtain within 1 year of hire
- American Heart Association (AHA) Basic Life Support (BLS)
- Valid Driver’s License (2 years as a minimum) with an acceptable driving record
- Capacidad para establecer y mantener relaciones de trabajo eficaces en función de las tareas asignadas.
- Considerable knowledge of procedures and techniques for administering emergency medical care.
- Knowledge of instructional strategies
- Capacidad para elaborar y aplicar planes de estudios
- Excelente capacidad analítica y de resolución de problemas, con gran atención al detalle.
- Excelente capacidad de comunicación oral y escrita
Cualificaciones preferidas:
- Associate’s degree or higher with coursework in emergency medical services, or related field and extensive experience in emergency medical services.
- AHA BLS Instructor (or obtain within 6 months of hire)
- NAEMT PHTLS, GEMS Instructor (or obtain within 6 months of hire)
- NAEMSE Level 1 Instructor Course (or obtain within 6 months of hire)
Declaración EEO/AAP: DocGo es una empresa que ofrece igualdad de oportunidades. Reconocemos y honramos el valor fundamental y la dignidad de todas las personas. Nos comprometemos a crear y mantener un entorno que respete las diversas tradiciones, herencias y experiencias. DocGo es una empresa que ofrece igualdad de oportunidades de empleo y acción afirmativa. No discriminamos por motivos de raza, religión, color, origen nacional, sexo (incluidos embarazo, parto o afecciones médicas relacionadas), orientación sexual, identidad de género, expresión de género, edad, condición de veterano protegido, condición de persona con discapacidad u otras características legalmente protegidas aplicables.
La descripción del puesto arriba indicada no pretende describir, en detalle, la multitud de tareas que pueden asignarse, sino más bien dar al candidato una idea general de las responsabilidades y expectativas de este puesto. A medida que cambie la naturaleza de las exigencias de la empresa, también podrán hacerlo las funciones esenciales del puesto.
