Job Title: Manager, Employee Administration & Shared Services
Location: 685 3rd Avenue, New York, NY (in-person)
Employment Type: Full – time
Salary Range: $90,000 – $110,000
福利： 医疗、牙科和眼科（公司出资）、带薪休假、401k
About DocGo:
DocGo 通过创新的医疗服务平台，包括移动医疗服务、人口健康、远程患者监测和救护车服务，引领着主动医疗保健革命。DocGo 颠覆了传统的四壁医疗系统，随时随地为患者提供高质量、高性价比的医疗服务。DocGo 的专有人工智能技术、物流网络和由 5000 多名经过认证的医疗专业人员组成的专职外勤人员提升了患者护理的质量，并提高了市政当局、医院网络和医疗保险提供商的效率。通过移动医疗，DocGo 与远程医生合作，在病人舒适的家中或工作场所为其提供医疗服务，从而充分发挥远程医疗的前景和潜力。与DocGo 的 Ambulnz 综合医疗运输服务一起，DocGo 正在缩小实体医疗与虚拟医疗之间的差距。
Key Responsibilities:
People Partnership & Employee Relations
- Serve as a primary onsite People representative for Corporate Shared Services and Clinical Operations, building strong relationships with employees, managers, and senior leaders.
- Provide practical HR guidance across the employee lifecycle, including performance management, employee concerns, policy interpretation, organizational changes, and workplace matters.
- Manage employee relations matters and workplace investigations, partnering with People leadership and Legal as appropriate.
- Coach managers on effective employee management, documentation, performance conversations, and application of Company policies and practices.
Employee Administration & Organizational Changes
- Oversee employee administration and personnel transactions, including promotions, transfers, compensation and job changes, reclassifications, reporting-line changes, terminations, and other employment actions.
- Coordinate complex and high-volume organizational changes, ensuring appropriate approvals, documentation, system processing, communications, and stakeholder alignment.
- Partner with People Technology, Payroll, Benefits, Talent Acquisition, and other People functions to ensure accurate and timely execution of employee changes.
- Support workforce restructures, integrations, acquisitions, and other organizational transformation initiatives.
Leaves & Workplace Accommodations
- Provide oversight and guidance for employee leaves of absence and workplace accommodations, ensuring matters are handled consistently, timely, and in accordance with Company practices and applicable requirements.
- Partner with employees, managers, Leaves, Benefits, Legal, and operational leadership on complex leave, return-to-work, and accommodation matters.
- Support the interactive accommodation process and help coordinate operationally appropriate solutions.
- Maintain appropriate documentation, escalation practices, and controls for sensitive employee matters.
People Operations & Shared Services
- Support consistent People Operations practices across Corporate Shared Services, Clinical Operations, and national business operations.
- Help ensure employee inquiries and People transactions are handled accurately, professionally, and within established service expectations.
- Maintain strong documentation, data integrity, approval controls, and audit readiness, including processes supporting SOX compliance.
- Identify opportunities to simplify People processes, strengthen controls, improve the employee and manager experience, and increase operational efficiency.
- Support development and implementation of People policies, procedures, tools, and manager resources.
- Participate in national People initiatives and special projects supporting organizational growth, transformation, and operational effectiveness.
资格：
- Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
- 5+ years of progressive Human Resources experience, with a strong background as an HR generalist, People Operations professional, or HR Business Partner supporting corporate and/or operational employee populations.
- Demonstrated experience with employee relations, employee administration, organizational change, leaves of absence, and workplace accommodations.
- Experience supporting leaders and employees within a multi-state organization strongly preferred.
- Healthcare experience strongly preferred; experience within telehealth, clinical operations, healthcare services, or other highly regulated environments is a significant plus.
- Experience supporting organizational restructures, workforce changes, integrations, or other transformation initiatives preferred.
- Working knowledge of federal, state, and local employment requirements and HR compliance practices.
- Experience with Workday or a comparable enterprise HRIS strongly preferred.
- Strong judgment and discretion when handling confidential and sensitive employee matters.
- Excellent communication, relationship-building, organization, and problem-solving skills.
- Ability to operate effectively in a fast-paced, evolving environment while balancing employee experience, compliance, and business needs.
- Comfortable working directly with employees, managers, and senior leadership and serving as a visible representative of the People function.
EEO/AAP 声明： DocGo 是一个机会均等的雇主。我们承认并尊重所有人的基本价值和尊严。我们承诺营造并维护一个尊重不同传统、遗产和经验的环境。 DocGo 是一个平等就业机会和积极行动的雇主。我们不因种族、宗教、肤色、国籍、性别（包括怀孕、分娩或相关医疗状况）、性取向、性别认同、性别表达、年龄、受保护的退伍军人身份、残疾人身份或其他适用的受法律保护的特征而进行歧视。
上述职位说明并非旨在详细描述可能分配的大量任务，而是为了让申请人大致了解该职位的职责和期望。 随着业务需求性质的变化，该职位的基本职能也会发生变化。
