Title: Transfer Center Dispatcher
Pay Rate: $20-$25 per hour
Location: 50 Water Street New York, NY 10041
就业类型： 全职
时间安排
- 12 hours shifts, 星期一 – 星期日, rotating schedule
- Shifts: 7:00 p.m. – 7:00 a.m. (1900 – 0700) or 7:00 a.m. – 7:00 p.m. (0700-1900)
- 要求周末有空
好处
- Sign-on Bonuses for Full-Time new hires of up to $3,000.
- Referral Bonus when recommending a full-time candidate that is hired of up to $1,500.
- 全职员工享有 401K、医疗、牙科和视力保险（公司出资）以及带薪休假。
关于Ambulnz byDocGo：
Ambulnz byDocGo 是一个创新的医疗服务平台，包括移动医疗服务、人口健康、远程病人监测和救护车服务，引领着主动医疗保健革命。DocGo 颠覆了传统的四壁医疗系统，随时随地为患者提供高质量、高性价比的医疗服务。DocGo 的专有人工智能技术、物流网络和由 5000 多名经过认证的医疗专业人员组成的专职外勤人员提升了患者护理的质量，并提高了市政当局、医院网络和医疗保险提供商的效率。通过移动医疗，DocGo 与远程医生合作，在病人舒适的家中或工作场所为其提供医疗服务，从而充分发挥远程医疗的前景和潜力。与DocGo 的 Ambulnz 综合医疗运输服务一起，DocGo 正在缩小实体医疗与虚拟医疗之间的差距。
About the NYC H+H Transfer Access and Capacity Center:
The NYC H+H Transfer Access and Capacity Center (TACC) works 24 hours a day, to coordinate patients movement into and around the NYC Health and Hospitals System. TACC dispatchers work with physicians, nurses, and other healthcare professionals to ensure patients are safely and efficiently transfer between facilities to obtain the care or services for their healthcare needs.
These services include:
- Transferring patients for immediate life-saving care for strokes, STEMIs, and trauma.
- Coordinating transfers for patient requiring a higher level of care.
- Ensuring seamless transitions for patients in need of specialty services.
职责
- Call Management: Handle high-volume intake calls, including facilitating physician to physician communication and logistics related to patient transfers.
- Resource Coordination: including scheduling transport, documenting transfer activity, facilitating communication for transfers and completing ADT functions in Epic.
- Customer Service: Provide courteous, friendly service to medical facilities, the public, and fellow EMS staff.
- Documentation: Properly documents in transfer center software, computer aided dispatch (CAD) software and other systems as appropriate.
- Operational Awareness: Maintains operational awareness over all active transfers and transports; assisting other coordinators as needed.
- 分配的其他任务
要求：
- High School Diploma / GED
- 口头和书面表达能力强
- 出色的人际交往和团队合作技能
- 能够有效地处理多项任务并确定优先次序
- Ability to work both independently and collaboratively in a team setting
首选资格：
- 1-2 years of transportation dispatch experience (EMS dispatch preferred)
- 紧急医疗技术员--EMT 经验
- Strong geographical knowledge of service areas
- 在高压情况下保持冷静和镇定的能力
- Proficiency in typing (40-45 WPM) and data entry experience
- 熟悉计算机辅助调度（CAD）软件
EEO/AAP 声明： DocGo 是一个机会均等的雇主。我们承认并尊重所有人的基本价值和尊严。我们承诺营造并维护一个尊重不同传统、遗产和经验的环境。 DocGo 是一个平等就业机会和积极行动的雇主。我们不因种族、宗教、肤色、国籍、性别（包括怀孕、分娩或相关医疗状况）、性取向、性别认同、性别表达、年龄、受保护的退伍军人身份、残疾人身份或其他适用的受法律保护的特征而进行歧视。
上述职位说明并非旨在详细描述可能分配的大量任务，而是为了让申请人大致了解该职位的职责和期望。 随着业务需求性质的变化，该职位的基本职能也会发生变化。
