Job Title: Senior Manager, People Technology
Location: Remote
Employment Type: Full – time
Annual Salary Range: $125,000 – $135,000
Beneficios: Médico, Dental y Visión (con contribución de la empresa), Tiempo Libre Pagado, 401k
About DocGo:
DocGo lidera la revolución proactiva de la asistencia sanitaria con una innovadora plataforma de prestación de cuidados que incluye servicios sanitarios móviles, salud de la población, seguimiento remoto de pacientes y servicios de ambulancia. DocGo trastoca el sistema sanitario tradicional de cuatro paredes al proporcionar una atención de alta calidad y muy asequible a los pacientes donde y cuando la necesitan. La tecnología propia de DocGo, basada en la inteligencia artificial, su red logística y su personal de campo, formado por más de 5.000 profesionales sanitarios certificados, mejoran la calidad de la atención al paciente e impulsan la eficiencia de los municipios, las redes hospitalarias y los proveedores de seguros médicos. Con Mobile Health, DocGo potencia al máximo la promesa y el potencial de la telesalud al facilitar el tratamiento sanitario, junto con un médico a distancia, en la comodidad del hogar o el lugar de trabajo del paciente. Junto con los servicios integrados de transporte médico Ambulnz de DocGo, DocGo está tendiendo un puente entre la asistencia física y la virtual.
Position Summary:
The Senior Manager, People Technology serves as the technical and operational leader for the organization’s People systems, with primary ownership of Workday and supporting HR technologies. This role is responsible for system configuration, integrations, data integrity, and service delivery, while leading the HRIS team and ensuring a high-performing, scalable People technology environment that supports business operations and employee experience.
Key Responsibilities:
- Own Workday & HR Technology Operations: Serve as the product owner for Workday (HCM, Absence, Talent, Advanced Compensation) and supporting systems, driving system optimization, enhancements, and day-to-day operations.
- Lead HRIS Team & Service Delivery: Manage and develop the HRIS team and People support function, ensuring high-quality, timely resolution of system and employee inquiries through a centralized service model.
- System Configuration & Optimization: Oversee system configuration, business process design, and enhancements to ensure alignment with organizational needs, compliance requirements, and best practices.
- Integration & Technical Management: Lead the design, implementation, and maintenance of integrations between Workday and other platforms, partnering closely with IT to ensure data accuracy and system reliability.
- Data Integrity & Governance: Ensure accuracy and integrity of People data through audits, controls, and governance frameworks; partner cross-functionally to maintain compliant and reliable data practices.
- End-User Support & Training: Provide advanced technical support to People teams and business leaders, while developing training materials, documentation, and self-service resources to enhance system adoption.
- System Upgrades & Continuous Improvement: Manage system releases, updates, and enhancements in partnership with vendors, ensuring minimal disruption and continuous improvement of capabilities.
- Stakeholder Partnership & Communication: Collaborate with People, Finance, IT, and Operations leaders to gather requirements, prioritize initiatives, and communicate system updates and impacts.
- Team Leadership & Development: Lead hiring, coaching, and performance management of direct reports, fostering a high-performing, solutions-oriented team.
Qualifications & Requirements
- 7+ years of experience in HRIS, People Technology, or related functions, with at least 2–3 years in a leadership role.
- Strong hands-on expertise in Workday configuration (HCM, Absence, Business Processes, Reporting; Compensation/Talent preferred).
- Experience managing HRIS teams and service delivery models (ticketing systems, shared services, etc.).
- Proven experience with system integrations and working cross-functionally with IT.
- Strong understanding of data governance, audits, and compliance within HR systems.
- Ability to troubleshoot complex system issues and drive resolution independently.
- Strong project management and prioritization skills in a fast-paced environment.
- Excellent communication and stakeholder management skills.
Declaración EEO/AAP: DocGo es una empresa que ofrece igualdad de oportunidades. Reconocemos y honramos el valor fundamental y la dignidad de todas las personas. Nos comprometemos a crear y mantener un entorno que respete las diversas tradiciones, herencias y experiencias. DocGo es una empresa que ofrece igualdad de oportunidades de empleo y acción afirmativa. No discriminamos por motivos de raza, religión, color, origen nacional, sexo (incluidos embarazo, parto o afecciones médicas relacionadas), orientación sexual, identidad de género, expresión de género, edad, condición de veterano protegido, condición de persona con discapacidad u otras características legalmente protegidas aplicables.
La descripción del puesto arriba indicada no pretende describir, en detalle, la multitud de tareas que pueden asignarse, sino más bien dar al candidato una idea general de las responsabilidades y expectativas de este puesto. A medida que cambie la naturaleza de las exigencias de la empresa, también podrán hacerlo las funciones esenciales del puesto.
