Title: Human Resources Business Partner
Location: Bensalem, PA
Employment Type: Full time, Exempt
Salary Range: $85,000 – $95,000
Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, 401k
About DocGo:
DocGo lidera la revolución proactiva de la asistencia sanitaria con una innovadora plataforma de prestación de cuidados que incluye servicios sanitarios móviles, salud de la población, seguimiento remoto de pacientes y servicios de ambulancia. DocGo trastoca el sistema sanitario tradicional de cuatro paredes al proporcionar una atención de alta calidad y muy asequible a los pacientes donde y cuando la necesitan. La tecnología propia de DocGo, basada en la inteligencia artificial, su red logística y su personal de campo, formado por más de 5.000 profesionales sanitarios certificados, mejoran la calidad de la atención al paciente e impulsan la eficiencia de los municipios, las redes hospitalarias y los proveedores de seguros médicos. Con Mobile Health, DocGo potencia al máximo la promesa y el potencial de la telesalud al facilitar el tratamiento sanitario, junto con un médico a distancia, en la comodidad del hogar o el lugar de trabajo del paciente. Junto con los servicios integrados de transporte médico Ambulnz de DocGo, DocGo está tendiendo un puente entre la asistencia física y la virtual.
Position Summary:
The Human Resources Business Partner is a strategic and hands-on People leader who supports business and operations leaders in King of Prussia and surrounding Pennsylvania operations. This role serves as a trusted advisor on employee relations, performance management, workforce planning, organizational effectiveness, change management, and talent matters. The HR Business Partner helps leaders make sound decisions, reduce risk, strengthen manager capability, and improve employee experience.
This role works closely with People Operations, Talent Acquisition, Payroll, Compliance, and business leadership to ensure consistent, practical, and legally sound HR support.
Key Responsibilities:
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Serve as the primary HR partner for assigned operational and business leaders in King of Prussia and related Pennsylvania locations.
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Provide practical guidance to leaders on employee relations, performance issues, corrective action, policy interpretation, attendance concerns, and workplace conduct.
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Partners with leaders on workforce planning, team structure, talent needs, succession planning, and organizational changes.
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Lead thorough, objective, and timely investigations into employee complaints, concerns, and workplace issues.
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Help managers improve performance management practices, including coaching, feedback, documentation, and development planning.
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Identify trends in employee issues, turnover, attendance, engagement, and manager capability, and make recommendations to leadership.
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Maintain strong knowledge of employment law and day-to-day legal requirements related to managing employees, reducing risk, and supporting compliance.
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Work closely with HR leadership on high-risk or complex employee matters.
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Support change management efforts tied to business growth, operational shifts, restructures, and process improvements.
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Help ensure consistent application of HR policies, practices, and company standards across assigned teams.
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Report on relevant trends, employee issues, and people metrics to key stakeholders as needed.
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Partner across the broader People team to improve service delivery, consistency, and responsiveness.
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Perform other related duties as assigned.
Cualificaciones:
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Bachelor’s degree in human resources, Business, or a related field preferred.
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3 – 5+ years of HR experience, including strong experience in employee relations.
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Experience supporting fast-paced operations, field teams, healthcare, transportation, logistics, or multi-site environments strongly preferred.
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Strong working knowledge of employee relations, performance management, organizational support, and employment law.
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Experience conducting investigations, handling sensitive matters, and advising leaders on risk-based people’s decisions.
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Strong judgment, discretion, and ability to manage confidential information.
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Strong communication skills, including the ability to influence leaders and explain HR guidance in plain language.
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Strong organization, follow-through, and ability to manage competing priorities.
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Experience with Workday and Microsoft Office preferred.
Preferred Experience:
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Experience supporting a multi-site Pennsylvania/NJ workforce.
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Experience with change management, organizational design, and workforce planning.
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Experience using HR data and trends to make practical recommendations to business leaders.
Success in This Role:
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A credible advisor
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Calm and practical in difficult employee situations
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Comfortable balancing strategic support with day-to-day execution
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Focused on consistency, compliance, and good judgment
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Able to build trust across operations and the People team
Work Environment / Travel:
This role is based in Bensalem, PA. Occasional travel to NYC HQ and nearby Pennsylvania locations will be required based on business need.
Declaración EEO/AAP: DocGo es una empresa que ofrece igualdad de oportunidades. Reconocemos y honramos el valor fundamental y la dignidad de todas las personas. Nos comprometemos a crear y mantener un entorno que respete las diversas tradiciones, herencias y experiencias. DocGo es una empresa que ofrece igualdad de oportunidades de empleo y acción afirmativa. No discriminamos por motivos de raza, religión, color, origen nacional, sexo (incluidos embarazo, parto o afecciones médicas relacionadas), orientación sexual, identidad de género, expresión de género, edad, condición de veterano protegido, condición de persona con discapacidad u otras características legalmente protegidas aplicables.
La descripción del puesto arriba indicada no pretende describir, en detalle, la multitud de tareas que pueden asignarse, sino más bien dar al candidato una idea general de las responsabilidades y expectativas de este puesto. A medida que cambie la naturaleza de las exigencias de la empresa, también podrán hacerlo las funciones esenciales del puesto.
