Title: Human Resources Business Partner
Location: Bensalem, PA
Employment Type: Full time, Exempt
Salary Range: $85,000 – $95,000
Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, 401k
About DocGo:
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.
Position Summary:
The Human Resources Business Partner is a strategic and hands-on People leader who supports business and operations leaders in King of Prussia and surrounding Pennsylvania operations. This role serves as a trusted advisor on employee relations, performance management, workforce planning, organizational effectiveness, change management, and talent matters. The HR Business Partner helps leaders make sound decisions, reduce risk, strengthen manager capability, and improve employee experience.
This role works closely with People Operations, Talent Acquisition, Payroll, Compliance, and business leadership to ensure consistent, practical, and legally sound HR support.
Key Responsibilities:
-
Serve as the primary HR partner for assigned operational and business leaders in King of Prussia and related Pennsylvania locations.
-
Provide practical guidance to leaders on employee relations, performance issues, corrective action, policy interpretation, attendance concerns, and workplace conduct.
-
Partners with leaders on workforce planning, team structure, talent needs, succession planning, and organizational changes.
-
Lead thorough, objective, and timely investigations into employee complaints, concerns, and workplace issues.
-
Help managers improve performance management practices, including coaching, feedback, documentation, and development planning.
-
Identify trends in employee issues, turnover, attendance, engagement, and manager capability, and make recommendations to leadership.
-
Maintain strong knowledge of employment law and day-to-day legal requirements related to managing employees, reducing risk, and supporting compliance.
-
Work closely with HR leadership on high-risk or complex employee matters.
-
Support change management efforts tied to business growth, operational shifts, restructures, and process improvements.
-
Help ensure consistent application of HR policies, practices, and company standards across assigned teams.
-
Report on relevant trends, employee issues, and people metrics to key stakeholders as needed.
-
Partner across the broader People team to improve service delivery, consistency, and responsiveness.
-
Perform other related duties as assigned.
Qualifications:
-
Bachelor’s degree in human resources, Business, or a related field preferred.
-
3 – 5+ years of HR experience, including strong experience in employee relations.
-
Experience supporting fast-paced operations, field teams, healthcare, transportation, logistics, or multi-site environments strongly preferred.
-
Strong working knowledge of employee relations, performance management, organizational support, and employment law.
-
Experience conducting investigations, handling sensitive matters, and advising leaders on risk-based people’s decisions.
-
Strong judgment, discretion, and ability to manage confidential information.
-
Strong communication skills, including the ability to influence leaders and explain HR guidance in plain language.
-
Strong organization, follow-through, and ability to manage competing priorities.
-
Experience with Workday and Microsoft Office preferred.
Preferred Experience:
-
Experience supporting a multi-site Pennsylvania/NJ workforce.
-
Experience with change management, organizational design, and workforce planning.
-
Experience using HR data and trends to make practical recommendations to business leaders.
Success in This Role:
-
A credible advisor
-
Calm and practical in difficult employee situations
-
Comfortable balancing strategic support with day-to-day execution
-
Focused on consistency, compliance, and good judgment
-
Able to build trust across operations and the People team
Work Environment / Travel:
This role is based in Bensalem, PA. Occasional travel to NYC HQ and nearby Pennsylvania locations will be required based on business need.
EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
