FOR PATIENTS

More living room, less exam room. With DocGo, care comes to you. We provide urgent care, preventative care, and help with chronic illnesses, all in the comfort of your own home.
INSURANCE ACCEPTED

HOW IT WORKS

BOOK BY PHONE, TEXT, OR THE DOCGO APP

Call 844-44DOCGO or download DocGo for iOS or Android to instantly book, with real-time availability.

HEALTH CARE COMES TO YOU

We treat you in your home, with house calls and virtual visits available, 7 days a week.

URGENT CARE, EXAMS, & HELP WITH CONDITIONS

Our licensed clinicians treat adults and children for a wide range of symptoms and conditions.

BOOK A VISIT

Book a house call or telehealth appointment for the most convenient health care you have ever experienced.
GO TO BOOKING
Book a house call or telehealth appointment for the most convenient health care you have ever experienced.
DocGo On-Demand is not an emergency service and does not provide emergency medical care. If you are having an emergency, please visit the nearest Emergency Room or call 911.

INSURANCE AND
PAYMENTS

We accept many insurance plans, including Medicare and Medicare Advantage. We are in network with BlueCross Blue Shield plans, Aetna, Cigna, EmblemHealth, United Healthcare, and others.
Self-pay visits available from $69

ON DEMAND
CLINICIANS

DocGo employs thousands of clinicians, and we’d like to introduce you to a few of our friendly team members. All of our clinicians are licensed medical professionals. All visits are conducted by an Advanced Practice Provider (an NP, PA, or Physician).

In some cases, you may see multiple clinicians, with one in your home and another on video to ensure you have access to the expertise needed to treat your symptoms.

TREATMENTS
AND SERVICES

We treat adults and children for a wide
range of symptoms and conditions. Because at home is always better than at the hospital.

WIDE RANGE OF CARE

For cold and flu, gastrointestinal issues, UTIs, and other common ailments, we provide high quality urgent care that comes to you. Our pediatric and family care experience means we can treat the whole family.
We also specialize in patients with multiple chronic conditions who may have challenges getting the care they need. Our Remote Patient Monitoring technology allows us to keep an eye on your health and help you feel better every day.

TOTAL VIRTUAL CARE MANAGEMENT

TOTAL VIRTUAL CARE MANAGEMENT ALLOWS FOR REGULAR MONITORING OF YOUR VITALS FROM THE COMFORT OF YOUR HOME

Virtual Care Management (VCM), including Remote Patient Monitoring (RPM), is especially beneficial for patients with chronic conditions such as diabetes, high blood pressure, COPD, and congestive heart failure.
We provide connected devices and your daily readings are sent to your DocGo care team. We are able to respond to any concerning changes with our in-home and virtual visits. We also send your data to your primary care physician.

REVIEWS

stars avg.
/
Natalie Rodrigues
Natalie Rodrigues
February 10, 2024
Natalie Rocha Really awesome service. Nice nurses and doctors from the confort of your own home. What more can we ask for! Really good experience. Totally recommend Just great.
Anna Beis
Anna Beis
February 9, 2024
Very pleased with the service.
Sheri Sabino
Sheri Sabino
February 2, 2024
We were very impressed with the nurse and doctor. It was very interesting to see what technology can do these days. They were very knowledgeable and friendly.
Kifana Longdon
Kifana Longdon
January 11, 2024
Why doesn't everyone use DocGo. This is the best urgent care service available in the world. Thank you DocGo
Cathy Cascione
Cathy Cascione
January 10, 2024
The doctor was on time, quick and thorough.
Doris Harrell
Doris Harrell
January 2, 2024
I was very please at the response. And the person I spoke to was very knowledgeable on my condition.

FREQUENTLY ASKED
QUESTIONS

Didn't find your question?

INSURANCE AND PAYMENTS

How much does it cost to be treated?

The amount that you will be responsible for is determined by your insurance plan. Typically, DocGo On-Demand patients pay a similar amount as they would at a doctor’s office.

If you do not have insurance or are out of network, our self-pay rates start at $69 per visit. In this case, we provide documentation you may use to submit for insurance reimbursement on your own.

What insurance do you accept?

DocGo On-Demand accepts many private insurance plans as well as Medicare and Medicare Advantage plans from the insurers listed below.

Note that in-network status may vary by state and your insurance ultimately determines your coverage.

We are currently in-network with:
AARP
Aetna
Amerigroup
Anthem Blue Cross Blue Shield / BCBS
Blue Cross Blue Shield / BCBS PPO
Cigna
Clover
EmblemHealth
Empire BCBS
HealthFirst
Horizon Blue Cross Blue Shield
Humana
Medicare
United HealthCare

If you are using out-of-network insurance, you will be asked to pay an affordable cash pay rate. You may be able to submit for reimbursement directly to your insurer with the documentation we provide.

What if I don’t have insurance?

DocGo On-Demand is available at affordable self-pay rates if you are not using insurance. Payment will be taken up front via credit card when you request a visit.

СLINICIANS AND TREATMENTS

Who are DocGo On-Demand Clinicians?

All of our Clinicians are advanced licensed medical professionals. All visits are conducted by an Advanced Practice Provider (an NP, PA, or Physician). In some cases, you may see multiple Clinicians, with one at your home and another on video, to ensure you have access to the expertise needed to treat your symptoms.

Our Advanced Practitioners:
Jenna Allers, PA
Erica Amianda, PA
Kei Shigeno, NP
Navin Ariyaprakai, MD
Nichole Bruno, PA
Imee Dhir, NP
Thomas Dotro, PA
Palak Patel, PA
James Powell, MD
Carlos Smith, MD

Who can you treat?

DocGo On-Demand provides non-emergency medical care to patients 6 months and older.

How does DocGo On-Demand work?

DocGo On-Demand is a new way to get care on your terms. Unlike traditional telehealth services, we can actually come to you to treat a wide range of symptoms and illnesses. When you request a visit, we may recommend a telehealth visit based on your symptoms and provider availability. You can always request an at home visit if you are in our service area.

Can you perform minor procedures like suturing (stitches)?

We are able to provide treatment in the home for many needs. However, we may recommend you visit another provider after assessing you. When you request a visit we will ask questions to ensure it is likely we can treat your concern.

Do you do imaging such as ultrasound and x-rays?

Yes, through a referral to our partners. We’re pleased to refer patients to in-home imaging service providers for certain x-rays and ultrasounds.

TESTS

Can you perform lab tests?

We are able to perform some kinds of tests in the home. For more information, please ask while requesting your visit.

Can you test for flu?

Typically, yes. Clinicians are able to provide many of the same tests you would get in a walk-in Urgent Care setting. For more information, please ask while requesting your visit.

Can you test for strep throat?

Typically, yes. Clinicians are able to provide many of the same tests you would get in a walk-in Urgent Care setting. For more information, please ask while requesting your visit.

COVID-19

Can you test for COVID-19?

Typically, yes. Clinicians are able to provide many of the same tests you would get in a walk-in Urgent Care setting. For more information, please ask while requesting your visit.

I need a COVID test for travel, can you do that?

Typically, yes, but we may require up-front payment for the visit. In our experience, insurance does not typically cover COVID-19 testing for asymptomatic patients. When testing multiple patients at the same location, there is a fee for the visit and a lower fee for each subsequent test.