Job Title: Clinical Supervisor

Location: Various sites throughout the 5 boroughs of New York City

Pay Rate: $59.00-$60.00 per hour

Schedule: Full-Time

This position requires Registered Nurse license.

About DocGo  

DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.

Job Description:   

You will be supervising staff providing DocGo services in New York to asylum seekers, by monitoring, assessing, and providing directed treatment common to illnesses through comprehensive assessments, including diagnosis, treatment, and outcome management for adult and pediatric patients. The clinicians and RNs will also be administering pediatric vaccines onsite.

Clinical Field Operations Supervisor Job Responsibilities: 

• Follow all pertinent DocGo Mobile Health policy and procedures 
• Functions as a Clinical Field Operations supervisor, monitoring clinical operations to ensure the delivery of quality and cost effective service. 
• Works as part of a supervisory team with operations management staff to ensure continuity, consistency and strong lines of communications. 
• Monitors operations to ensure that all personnel comply with company policies and procedures. 
• Regularly oversees site inventory, stocking/and cleanliness cleaning to ensure they meet or exceed state requirements in regard to maintenance, equipment, supplies and cleanliness. 
• Perform supervisory duties including, hiring recommendations, corrective action, performance appraisals, counseling, work scheduling, training and budgeting in compliance with federal, state, city, EEOC and Affirmative Action guidelines.   
• Identify employees with opportunities for improvement professional/personal problems and follow up as needed. 
• Assist in all areas of Risk Management (incidents, accidents, health and safety, etc.) 
• Determines the need for and ensures that Incident Reports, Accident Reports and other documentation is completed as required. 
• Review all incident reports and follow-up immediately with any necessary action. 
• Partners with Operational management related to to order supplies, fleet, training, etc.  
• Ensure proper communication of all company policies within clinical field operations to all staff members timely and effectively.  
• Implement all directives issued by the CEO.  
• Attend all available continuing education seminars to improve supervisory and management management skills and recommend attendance of scheduled sessions to pertinent staff members as well. 
• Maintain company compliance with OSHA regulations and SB 19   
• Troubleshoot problems in clinical field activities and implement possible solutions.  
• Report any and all problems, information, and/or suggestions regarding the overall operation of the company to the Division Manager. 
• Perform all other related duties as assigned. 

Clinical Responsibilities:  

• Act as a conduit for the medical treatment of the asylee patient population 
• Navigate conversations related to management of health, well-being, medication management, and goals of care 
• Provide supervised, directed treatment of common medical diagnoses 
• Participate in continuing education as required by the state where you reside and the DocGo training team 
• Adhere to clinical and safety standards, protocols, and performance metrics 
• Provide care with cultural sensitivity and compassion 
• Lead your practice with a patient-centered approach 
• Other related duties as deemed necessary 

Job Details:  

• Full-time is required
• Variable Days: Weekends and Nights variable

Qualifications: 

• Minimum of two years of experience as a Registered Nurse
• Active and current BLS or ACLS certification required
• Supervisor experience required, people management
• Must possess leadership and supervisory ability and the willingness to work harmoniously with and supervise other personnel.
• Emergency Department, Urgent Care, Internal Medicine, Hospital – Critical Care, Family Practice or other relevant areas experience preferred 
• Current unrestricted license NY State RN
• Clinical work experience with pediatrics (required)

EEO/AAP Statement:  DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences.  DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position.  As the nature of business demands change so, too, may the essential functions of the position.