HOW IT WORKS
BOOK BY PHONE, TEXT, OR THE DOCGO APP
HEALTH CARE COMES TO YOU
URGENT CARE, EXAMS, & HELP WITH CONDITIONS
BOOK A VISIT
Home visits are available in select geographies.
Home visits are available in select geographies.
INSURANCE AND
PAYMENTS
PRIMARY CARE
FREQUENTLY ASKED
QUESTIONS
INSURANCE AND PAYMENTS
How much does it cost to be treated?
The amount you’re responsible for is determined by your insurance plan. For questions about your coverage, please contact Patient Support at 844-44DOCGO (844-443-6246).
What insurance do you accept?
We accept many insurance plans, and in-network status may vary by state. To find out whether your plan is accepted, please contact Patient Support at 844-44DOCGO (844-443-6246). Our team will be happy to help.
СLINICIANS AND TREATMENTS
Who are DocGo On-Demand Clinicians?
All of our Clinicians are advanced licensed medical professionals. All visits are conducted by an Advanced Practice Provider (an NP, PA, or Physician). In some cases, you may see multiple Clinicians, with one at your home and another on video, to ensure you have access to the expertise needed to treat your symptoms.
Our Advanced Practitioners:
Jenna Allers, PA
Erica Amianda, PA
Kei Shigeno, NP
Navin Ariyaprakai, MD
Nichole Bruno, PA
Imee Dhir, NP
Thomas Dotro, PA
Palak Patel, PA
James Powell, MD
Carlos Smith, MD
Who can you treat?
DocGo mobile urgent care provides non-emergency medical care to patients 3 years and older.
How does DocGo mobile urgent care work?
DocGo mobile urgent care is a new way to get care on your terms. Unlike traditional telehealth services, we can actually come to you to treat a wide range of symptoms and illnesses. When you request a visit, we may recommend a telehealth visit based on your symptoms and provider availability. You can always request an at home visit if you are in our service area.
Can you perform minor procedures like suturing (stitches)?
We are able to provide treatment in the home for many needs. However, we may recommend you visit another provider after assessing you. When you request a visit we will ask questions to ensure it is likely we can treat your concern.
Do you do imaging such as ultrasound and x-rays?
Yes, through a referral to our partners. We’re pleased to refer patients to in-home imaging service providers for certain x-rays and ultrasounds.
TESTS
Can you perform lab tests?
We are able to perform some kinds of tests in the home. For more information, please ask while requesting your visit.
Can you test for flu?
Typically, yes. Clinicians are able to provide many of the same tests you would get in a walk-in Urgent Care setting. For more information, please ask while requesting your visit.
Can you test for strep throat?
Typically, yes. Clinicians are able to provide many of the same tests you would get in a walk-in Urgent Care setting. For more information, please ask while requesting your visit.
COVID-19
Can you test for COVID-19?
Typically, yes. Clinicians are able to provide many of the same tests you would get in a walk-in Urgent Care setting. For more information, please ask while requesting your visit.
I need a COVID test for travel, can you do that?
Typically, yes, but we may require up-front payment for the visit. In our experience, insurance does not typically cover COVID-19 testing for asymptomatic patients. When testing multiple patients at the same location, there is a fee for the visit and a lower fee for each subsequent test.