Title: Patient Administrator
Location: 1907 Border Ave, Torrance, CA
Pay Rate: $21-$22 per hour
Employment Type: Full-Time
Schedule: 8:00 AM – 5:00 PM variable days
Full-Time Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, 401k
About DocGo:
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.
Overview:
DocGo is providing Health Plan Partnership services in California. As a Patient Administrator, you will assist guests, patients, clients, and staff members at our designated sites.
Job Duties:
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Greet and assist guests, patients, clients, and staff members at designated sites
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Register guests into our computer systems
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Direct guests, patients, clients, and staff members to the correct resources and escort when necessary
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Assist guest, patients, and clients with scheduling follow-up appointments as applicable
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Utilize appropriate supplies with minimal waste
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Maintain professional composure throughout interactions with guests, patients, clients, and colleagues
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Support the clinical team to ensure an efficient patient experience
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Assist staff with the transportation of supplies and setting up at clinics and events
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Respect and maintain the confidentiality of information
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Strive to maintain a positive work environment
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Drive company vehicles to/from designated work sites
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Perform additional duties as assigned
Requirements:
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Preferred bilingual in English and Spanish
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Valid CA Driver’s license (minimum of 2 years) acceptable driving record
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High School Diploma or GED, associate degree preferred.
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Tech-savvy or comfortable with technology
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Previous experience utilizing electronic medical records is a plus
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General computer knowledge and skills (data entry is a plus)
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Ability to use new computer systems
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Attention to detail and problem-solving skills
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Excellent written and verbal communication skills
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Strong organization skills with the ability to multitask
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Ability to lift up to 50 lbs
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Willing to travel to support operations
EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
