DocGo’s flexible engagement model, integrated logistics, and efficient clinical platform enable health plan partners to access multiple solutions through a single, scalable partnership with each health plan. We work with regional and national health plans to provide high quality on-site care to their hardest-to-reach members to help improve outcomes and lower costs.

DocGo brings the doctor’s office to the patient’s living room with deployable Mobile Health Clinical Personnel (MHCs) who are facilitate care from virtual care providers from the DocGo  Clinical Practice Group.

Our MHCs travel to patients’ homes with Bluetooth-enabled medical equipment for remote diagnostics and lab test kits to collect specimens. Advanced Practice Providers (APP) connect synchronously by telehealth during the home visit. APPs have access to the patient’s mobile diagnostics data from connected devices in the home to inform treatment plans and prescribe.

Our providers take a whole-person, preventative care approach, providing member education, SDOH assessments, care follow up and thorough documentation.

DocGo’s data-driven approach to patient engagement and outreach delivers superior results for the hardest-to-reach populations. Our outreach program tailored in collaboration with our health plan.

DocGo conducts hundreds of A/B tests and matches key factors of our communications to a member’s demographics and past behavior. Every member receives a customized outreach plan that statistically increases their likelihood of scheduling a home visit.

With hundreds of mobile health vehicles and clinicians deployed across the country connecting to the DocGo Clinical Practice Group telehealth providers, DocGo’s sophisticated logistics deployment system is critical to:

• Maximizing scheduling availability
• Efficiently deploying our resources to ensure clinicians arrive on-time
• Keeping our patients up-to-date in real-time on ETAs and appointments

Health plan partners and their members can manage and track their appointments and lab test results through DocGo’s proprietary platform and our accompanying patient app.